6 of 6 people found the following review helpful
cracked,
April 8, 2010 This review is from: Strathwood Gibranta All-Weather Hardwood Coffee Table (Lawn & Patio)
went through three of these and all had large cracks/broken slats. we're done and also going to return the two chairs that go with this set. the two seat bench with cushions that complete the set finally arrived today after being back ordered and it was cracked. good luck to you. what a pain and very frustrating.
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5 of 5 people found the following review helpful
Ordered one, Got two! But all broken or cracked!,
March 14, 2011 This review is from: Strathwood Gibranta All-Weather Hardwood Coffee Table (Lawn & Patio)
I ordered this coffee table together with a pair of armchairs and a double seat bench 10 days ago, and until
now I received two chairs in good shape, but in a separate shipment, two coffee tables, both damaged due to the improper packaging : one with 3 or 4 wooden stripes on the table top broken and the other with an 6 inch crack on the surface. I've asked for return twice but didn't get any response. Now I am still waiting for the third item the bench which will arrive after 3/18/2011. Well, I am a long time Amazon buyer, and this is something new that I seldom experienced. Hope I can get help soon! Thanks.
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Was this review helpful to you? 9 of 11 people found the following review helpful
Crappy piece of furniture and the worst customer service ever!!!,
June 15, 2010 This review is from: Strathwood Gibranta All-Weather Hardwood Coffee Table (Lawn & Patio)
I bought this item as a gift for my Mom. When I received it, it was damaged, a HUGE crack the whole width of the table.
I called and returned it. When the new one came, same crack, same place!!!
No one has returned my calls or emails regarding this second table which I guess my Mother is now stuck with. We tried gluing it, it turned out alright but for the money I paid for this, it should have been in great condition when I received it, if not the first time, then at least the second time. I am so disappointed. I bought a bench and two chairs as well for this collection. I also purchased an outdoor dining set with table, four chair and a bench. After all the money I spent with your company, you should have the courtesy to at least send a decent coffee table to me!
I will never, EVER purchase another thing from you......EVER.
Thanks for NOTHING!
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